Veyra Logistics
Terms of Service
Last Updated: [Date]
Website Terms of Service
1. Introduction & Acceptance
These Website Terms of Service (“Terms”) govern your access to and use of the Veyra Logistics website and any content, functionality, and services offered on or through www.veyralogistics.com (the “Website”). By using the Website, you accept and agree to be bound and abide by these Terms. If you do not agree to these Terms, you must not access or use the Website.
2. Description of Lead Generation Services
Veyra Logistics provides outbound sales and lead generation services for freight brokers (“Services”). Services include lead identification, shipper outreach and communication, appointment setting, and messaging strategy. Veyra does not act as a freight broker, arrange transportation, or participate in shipment contracts.
3. User Responsibilities
Users of the Website are responsible for providing accurate and current information, and for any use of leads or information obtained through the Website. Users agree not to use the Website for any unlawful or prohibited purpose.
4. Disclaimers
Veyra makes no guarantee regarding the number of leads generated, conversions, revenue earned, or success of shipper relationships resulting from its Services. Veyra expressly disclaims any guarantee of leads, appointments, sales, revenue, or profitability resulting from the Services.
All Services are provided “as is” and without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or any warranty arising from a course of dealing, usage, or trade practice. Veyra does not warrant that the Services will be uninterrupted, error-free, or completely secure.
5. Limitation of Liability
In no event shall Veyra be liable for indirect, incidental, special, consequential, or punitive damages related to the use of the Website. Veyra’s aggregate liability shall not exceed one hundred dollars ($100).
6. Intellectual Property Rights
The Website and its contents, features and functionality are owned by Veyra and are protected by copyright, trademark, and other intellectual property laws.
7. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any legal action or proceeding arising under this Agreement shall be brought exclusively in the state or federal courts located in the State of New York, and the parties hereby consent to personal jurisdiction and venue therein.
8. Miscellaneous Provisions
These Terms constitute the entire agreement between you and Veyra regarding use of the Website. Veyra reserves the right to update these Terms at any time without notice.
Client Service Agreement
This Client Service Agreement (“Agreement”) is entered into by and between Veyra Logistics (“Veyra”) and [Client Name] (“Client”) as of [Date] (the “Effective Date”).
1. Definitions
“Lead” means a contact or prospect identified and/or engaged through Veyra’s outbound process, regardless of qualification level, interest, or conversion outcome.
2. Services & Deliverables
Veyra will provide outbound lead generation services to Client, including lead identification, outreach, appointment setting, and messaging strategy. Veyra does not guarantee any specific results, outcomes, or revenue arising from the Services. Service is defined as consistent outbound execution and lead generation efforts in accordance with this Agreement.
Veyra’s core obligation under this Agreement is to perform ongoing outbound lead generation and business development activities for Client’s benefit. Veyra does not guarantee any minimum number of leads, appointments, sales, or other specific outcomes.
3. Client Responsibilities
Client is solely responsible for converting leads to closed business. Client shall provide Veyra with accurate and timely information necessary for performance of the Services.
4. Fees, Billing & Payment Terms
Client agrees to pay Veyra a monthly fee of [Amount] for the Services. Client agrees to automatic recurring billing for all fees due. Late payments shall accrue interest at the lesser of 1.5% per month or the maximum rate allowed by law. Veyra reserves the right to suspend Services for non-payment without relieving Client of its payment obligations. All fees are non-refundable once paid. Client acknowledges that Services are provided on an ongoing basis and not contingent on any specific outcomes or results.
5. Term & Termination
This Agreement shall commence on the Effective Date and continue for an initial term of [Length]. Client acknowledges that this is a fixed-term agreement. Early termination does not relieve Client of payment obligations for the remainder of the term.
6. Non-Circumvention
Client may engage with leads provided by Veyra solely for the purpose of conducting business during the term of this Agreement. Client agrees not to circumvent, bypass, or terminate Services with Veyra for the purpose of continuing relationships with leads first introduced to Client by Veyra. This clause does not apply to prior relationships Client can document existed before this Agreement.
7. Minimum Commitment
The initial term of this Agreement shall be a minimum of [Length], regardless of the results or outcomes of the Services.
8. Disclaimers & Limitation of Liability
Veyra makes no guarantee regarding the number of leads generated, conversions, revenue earned, or success of shipper relationships resulting from the Services.
All Services are provided “as is” and without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or any warranty arising from a course of dealing, usage, or trade practice. Veyra does not warrant that the Services will be uninterrupted, error-free, or completely secure.
In no event shall Veyra be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for any lost profits, loss of data, or costs of procurement of substitute goods or services arising out of or in connection with this Agreement, however caused and under any theory of liability, whether in contract, strict liability, or tort, even if advised of the possibility of such damages. Veyra’s aggregate liability shall not exceed the total amount of fees paid by Client in the thirty (30) days immediately prior to the event giving rise to the claim.
9. Indemnification
Client shall indemnify, defend, and hold harmless Veyra, its officers, employees, and affiliates from any claims, damages, losses, or expenses, including reasonable attorneys’ fees, arising from Client’s use of leads, information or Services provided by Veyra, or Client’s breach of this Agreement.
10. Lead Ownership & Usage Rights
Upon full payment of fees due, Client is granted a limited, non-transferable, non-exclusive license to use leads generated by Veyra solely for Client’s own internal business purposes. Client shall not sell, transfer, distribute, or provide access to any leads to any third party. Veyra retains ownership of all lead data.
11. Confidentiality & Non-Disclosure
Each party agrees to maintain the confidentiality of proprietary information received from the other and to use such information solely for purposes of this Agreement.
12. Intellectual Property
All systems, processes, messaging frameworks, outreach strategies, and underlying infrastructure used in the provision of Services remain the exclusive property of Veyra.
13. Renewal Terms
This Agreement shall automatically renew for successive terms equal in length to the initial term unless either party provides written notice of non-renewal at least thirty (30) days prior to the end of the then-current term.
14. Relationship of the Parties
The parties are independent contractors. Nothing in this Agreement shall be deemed to create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties. Neither party shall have the power to bind the other or incur obligations on the other party’s behalf without the other party’s prior written consent.
15. No Exclusivity
Nothing in this Agreement shall be construed as limiting Veyra’s right to provide similar services to other parties, including without limitation direct competitors of Client.
16. Force Majeure
Neither party shall be liable for any delay or failure to perform under this Agreement (other than payment obligations) due to causes beyond its reasonable control, including but not limited to labor disputes, strikes, lockouts, shortages of or inability to obtain energy, raw materials or supplies, war, terrorism, riot, acts of God, or governmental action.
17. Performance Acknowledgment
Client acknowledges that the value of Veyra’s Services is derived from consistent, strategic outbound activity and pipeline development over time, rather than immediate transactional outcomes. The parties agree that the core benefit of this Agreement is the creation of a reliable, scalable lead generation system, not a guarantee of individual sales or deals.
18. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any legal action or proceeding arising under this Agreement shall be brought exclusively in the state or federal courts located in the State of New York, and the parties hereby consent to personal jurisdiction and venue therein.
19. Entire Agreement & Non-Reliance
This Agreement constitutes the entire understanding and agreement between the parties and supersedes any prior agreements, representations, warranties, or promises, whether verbal or written. Client acknowledges that it has not relied on any statements, representations, or promises outside of this Agreement in deciding to engage Veyra’s Services.