Veyra Logistics

1. Introduction

Veyra Logistics (“Veyra,” “we,” “our,” or “us”) is committed to protecting the privacy and security of personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at www.veyralogistics.com (the “Website”), engage our services, or otherwise interact with us.

By accessing the Website or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our Services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including:

• (a) Contact Information: Name, email address, phone number, and mailing address;
• (b) Business Information: Company name, job title, MC/DOT number, fleet size, commodity types, lane preferences, and other freight brokerage-related details;
• (c) Billing and Payment Information: Credit card numbers, bank account information, billing address, and other financial data necessary to process payments (processed securely through our third-party payment processor);
• (d) Communications: Information contained in emails, contact forms, phone calls, or other correspondence you send to us;
• (e) Account Information: Username, password, and account preferences when you create an account with us.

2.2 Information Collected Automatically

When you access or use our Website, we may automatically collect certain information, including:

• (a) Device and Browser Information: IP address, browser type and version, operating system, device type, screen resolution, and language preferences;
• (b) Usage Data: Pages viewed, links clicked, time spent on pages, referring URLs, and navigation paths through the Website;
• (c) Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to collect information about your browsing activity. See Section 7 (Cookies & Tracking Technologies) for details;
• (d) Location Data: Approximate geographic location based on your IP address.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including publicly available databases (such as FMCSA, EPA, and state regulatory filings), analytics providers, advertising networks, and data brokers. We obtain such information from sources we reasonably believe to be lawful and publicly available or otherwise authorized for use. This information may be combined with other information we collect about you.

3. How We Use Your Information

We use the information we collect for the following purposes:

• (a) Providing Services: To deliver our lead generation, outbound sales, appointment setting, and related services;
• (b) Processing Payments: To process transactions, send billing confirmations, and manage your account;
• (c) Communications: To respond to inquiries, send service-related notices, provide updates, and deliver marketing communications (where permitted);
• (d) Analytics and Improvement: To analyze Website usage, improve our Services, develop new features, and optimize user experience;
• (e) Personalization: To customize content and recommendations based on your preferences and interactions;
• (f) Security and Fraud Prevention: To detect, prevent, and address fraud, unauthorized access, and other illegal activities;
• (g) Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests;
• (h) Business Operations: To manage our business operations, including internal record keeping, reporting, and auditing.

4. How We Share Your Information

We do not sell personal information as defined under applicable law, including the California Consumer Privacy Act. If this practice changes in the future, we will update this Privacy Policy and provide appropriate notice and opt-out mechanisms as required by law. We may share your information in the following circumstances:

• (a) Service Providers: We share information with third-party vendors who perform services on our behalf, including payment processing, analytics, email delivery, and customer relationship management. These providers are contractually obligated to use your information only for the purposes of providing services to us;
• (b) Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction;
• (c) Legal Requirements: We may disclose your information if required to do so by law, or in response to valid legal process, including subpoenas, court orders, or government requests;
• (d) Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others;
• (e) With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

5. Third-Party Service Providers

We use the following categories of third-party service providers to operate our business. Each provider has its own privacy policy governing the use of your information:

We require all third-party service providers to maintain appropriate security measures and to process personal information only in accordance with our instructions and applicable law.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

For clients, we retain account and billing information for at least three (3) years after the termination of the client relationship, or as required by applicable tax and accounting laws. Website usage data collected through analytics tools is typically retained for twenty-six (26) months. Retention periods are determined based on business needs, legal and regulatory requirements, contractual obligations, and risk considerations.

7. Cookies & Tracking Technologies

7.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you interact with content.

7.2 Types of Cookies We Use

• (a) Strictly Necessary Cookies: Essential for the Website to function properly. These cannot be disabled without affecting core functionality;
• (b) Analytics Cookies: Help us understand how visitors interact with the Website by collecting information about pages visited, time spent, and navigation patterns. We use Google Analytics for this purpose;
• (c) Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences and settings;
• (d) Marketing Cookies: Used to track visitors across websites to enable the display of relevant advertisements and to measure the effectiveness of advertising campaigns.

7.3 Managing Cookies

Where required by applicable law, we obtain your consent before placing non-essential cookies on your device. You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect the functionality of our Website. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS/SSL), secure storage practices, access controls, and regular security assessments.

Payment information is processed through PCI-DSS compliant third-party payment processors. We do not store complete credit card numbers or financial account details on our servers.

While we strive to protect your information, no method of electronic storage or transmission over the Internet is completely secure. We cannot guarantee absolute security of your data. You acknowledge that you provide personal information at your own risk.

8A. Data Accuracy & Non-Reliance

We do not guarantee the accuracy, completeness, or reliability of any data or information provided through our Services or Website. Data sourced from third-party databases, public records, or other external sources may contain errors, omissions, or outdated information. You should not rely on such data without independent verification. Veyra disclaims all liability arising from your reliance on any data provided through the Services.

9. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• (a) Right to Access: You may request a copy of the personal information we hold about you;
• (b) Right to Correction: You may request that we correct inaccurate or incomplete information;
• (c) Right to Deletion: You may request that we delete your personal information, subject to certain exceptions;
• (d) Right to Restrict Processing: You may request that we limit how we use your information;
• (e) Right to Data Portability: You may request a copy of your data in a structured, commonly used, machine-readable format;
• (f) Right to Object: You may object to the processing of your personal information for certain purposes, including direct marketing;
• (g) Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal;
• (h) Right to Opt-Out of Sale: You may opt out of the sale or sharing of your personal information (see Section 10 for details).

To exercise any of these rights, please contact us using the information provided in Section 14. We will respond to your request within the timeframe required by applicable law. We will not discriminate against you for exercising any of these rights.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), provides you with specific rights regarding your personal information.

10.1 Categories of Personal Information Collected

In the preceding twelve (12) months, we have collected the following categories of personal information: identifiers (name, email, phone, IP address); commercial information (services purchased, transaction history); internet or electronic network activity (browsing history, search history, interaction with Website); professional or employment-related information (company name, job title); and financial information (payment card details, billing address).

10.2 Right to Know and Access

You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business or commercial purpose for collection, and the categories of third parties with whom it was shared.

10.3 Right to Delete

You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions provided by law.

10.4 Right to Correct

You have the right to request the correction of inaccurate personal information that we maintain about you.

10.5 Right to Opt-Out

We do not currently sell or share personal information as defined under the CCPA/CPRA. If this practice changes, we will update this policy and provide a “Do Not Sell or Share My Personal Information” link on our Website. You may submit an opt-out request at any time using the contact information in Section 14.

10.6 Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. We will not deny you goods or services, charge you different prices, or provide a different level or quality of service because you exercised your privacy rights.

10.7 Authorized Agents

You may designate an authorized agent to submit requests on your behalf. We may require verification of the agent’s authority and your identity before processing such requests.

10.8 Submitting Requests

To submit a request under the CCPA, please contact us using the information in Section 14. We will verify your identity before processing your request and will respond within forty-five (45) days, with the possibility of a forty-five (45) day extension where reasonably necessary.

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area (“EEA”), the United Kingdom, or Switzerland, the General Data Protection Regulation (“GDPR”) and applicable local laws provide you with additional rights regarding your personal data.

11.1 Data Controller

Veyra Logistics is the data controller responsible for your personal data. Our contact information is provided in Section 14.

11.2 Legal Bases for Processing

We process your personal data based on one or more of the following legal bases:

• (a) Performance of a Contract: Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract;
• (b) Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our Services, fraud prevention, and direct marketing, provided such interests are not overridden by your rights and freedoms;
• (c) Consent: Where you have given clear consent for us to process your personal data for a specific purpose;
• (d) Legal Obligation: Processing necessary for compliance with a legal obligation to which we are subject.

11.3 International Data Transfers

Your personal data may be transferred to and processed in the United States, where our servers and operations are located. If you are located outside the United States, we will ensure that appropriate safeguards are in place for the transfer of your data, including Standard Contractual Clauses approved by the European Commission or other legally recognized transfer mechanisms. By using our Services, you acknowledge and consent to the transfer of your personal data to the United States as described in this section.

11.4 Your GDPR Rights

In addition to the rights listed in Section 9, you have the right to lodge a complaint with your local data protection authority if you believe that our processing of your personal data violates the GDPR.

11.5 Data Protection Officer

If you have questions about our data processing practices or wish to exercise your rights, please contact us using the information in Section 14.

12. Children’s Privacy

Our Website and Services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe that a child has provided us with personal information, please contact us using the information in Section 14.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Effective Date” at the top of this policy and, where required by applicable law, provide you with notice through the Website or by other means. Your continued use of the Website or Services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Veyra Logistics
Email: [privacy@veyralogistics.com]
Address: [Business Address]
Phone: [Phone Number]

For CCPA requests, you may also submit a request via [method — e.g., web form, toll-free number]. We will respond to all verified requests within the timeframes required by applicable law.